In 2013, after 18 years in the corporate marketing world our founder, Mike Ruffing had enough. Digital marketing was being overrun with fly by night “marketers” claiming they knew what worked. They would take big chunks of money from small business owners and wouldn’t produce any results. So he took what he had learned from working with Fortune 500 companies, like Circuit City and Advance Auto Parts, and scaled it down into affordable strategies for any local, small business. Since then we have continued to learn, adapt, and grow with the ever changing digital landscape. We believe in helping small businesses in WV, Pennsylvania, Ohio, & around the country create and execute a sustainable digital marketing strategy so business owners can focus on what they do best… running their business and helping their customers.
We don’t believe in any get rich quick schemes, we don’t break companies terms of service for better results, and we don’t use automated bots to “fake” human engagement. Don’t even ask… if that’s your thing we aren’t the right company for you. We believe in communication, transparency, and reporting. We talk to our clients regularly about what is going on, our thoughts on new strategies that may help grow the business, and report back on what’s been working and what hasn’t (If anyone tells you they succeed 100% of the time with their marketing efforts they are lying!). We don’t shy away from tough conversations and we don’t leave our clients in the dark. From our initial proposals to our monthly invoices everything is itemized so you know what you are paying for and what to expect. Don’t be fooled by imitators or one person shops who sell they can do it all. It’s a myth (or they are the smartest person on the planet and their hourly rate would be $1M). Its takes a team of smart people who are dedicated to their craft to make a digital marketing strategy work.
Our team is trained and certified by Google, Facebook, Hootsuite, Constant Contact and many more digital platforms so you can be sure your strategy and execution is being handled by the best team. You don’t need to stay up to date with the newest changes to every digital outlet because we do it for you. We have access to the latest software that gives us a competitive advantage over in-house marketing teams. We would love the opportunity to learn more about your business and how we may be able to assist you in reaching your sales and revenues.
Honesty, integrity, professionalism and hard-working all describe Problem Solver's. They don’t leave until the job is done.
Thank you for a great job to date. Three things I value about our partnership are: you are available, you help make sense of what the data means and you use that info to suggest other ways to continue to improve! As a small business owner, that is the kind of partner I ne
They are well diversified, knowledgeable and very upfront. They will make a strategy for your digital marketing needs.
22 Shawnee Drive
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